Keelson Partners approaches client service differently than most commercial insurance brokers. Unlike some national brokers, we do not separate program design, placement and service. This approach provides clients the benefit of a consistent partner relationship, ensuring there is no loss of service or miscommunication.
The same team that designs, negotiates and implements a client’s business insurance plan with the carrier is also responsible for managing the client’s service needs. This dedicated team approach increases our understanding of the client’s business, allows us to anticipate their needs, and creates accountability and ownership by the team throughout the entire process.
One key point that differentiates Keelson Partners from other brokers is our ability to utilize our specialized resources, expertise and support services.
Unlike many firms that have grown the top line by mergers and acquisitions, Keelson Partners growth has been fueled by our performance. We firmly believe that we get business based on our expertise and the uncommon results we achieved for our clients. Just as importantly, we know that we excel in retaining business, because we focus on delivering great service and developing innovative solutions, which inevitably lead to client satisfaction.
Please feel free to give us a call or email us if you have any question.